Workplace Bullying and Occupational Violence for Managers

Course Overview

Revised course content and user experience.

Bullying and occupational violence can occur in any organisation and can affect workers' health and ability to do their job.

This course is designed to increase the learner's knowledge of what is considered bullying and occupational violence in the workplace. It will also raise the awareness of managers' responsibilities with regard to preventing and managing bullying and violence within the workplace.

Key Content

• What are bullying and occupational violence?
• Legislation and responsibilities.
• Understanding and preventing bullying.
• Contributing factors.
• Impacts of bullying on the organisation and the individual.
• Managing informal complaints.
• Formal grievance procedure.
• Consequences of bullying behaviour.
• Imposing disciplinary action.

Learning Outcomes

At the completion of this course, learners should be able to:

• Define bullying and differentiate it from other behaviours.
• Understand managers' responsibilities in relation to bullying in the workplace.
• Explain how to prevent bullying.
• Demonstrate how to manage grievances.
• Acknowledge the consequences of bullying.