Cross-Cultural Communication

Course Overview

One of the requirements listed in many job advertisements is 'good communication skills', and communication courses at tertiary institutions teach the 'principles of good communication'. What are these principles? Are they universally applicable as is often assumed or are they culture-specific?

This module has been developed to explore these themes and give learners a better understanding of cultural differences in communication styles, in order to create better working relations and more effective communication in Australia's multicultural workplace.