Making Decisions

Course Overview

Managers in organisations will often be asked to make decisions in response to changes in the internal and external environments.

Making the right decisions can provide growth opportunities for organisations while making the wrong decisions may lead to financial loss and instability. Therefore, managers need to understand the process they should follow to make the best decision.

This course has therefore been developed to help learners understand how to make decisions efficiently and wisely using an effective process.

Key Content

• What decision making is;
• Manager responsibilities;
• The process for making decisions:
  • 1.Set a time frame.
  • 2.Determine who is responsible.
  • 3.Gather information.
  • 4.Identify possible options.
  • 5.Consider the risks.
  • 6.Select the best option.
  • 7.Record the decision.
  • 8.Communicate the decision.

Learning Outcomes

At the completion of this course, learners should be able to:

• Explain what decision making is;
• Describe their responsibilities in relation to making decisions;
• Discuss the process for making decisions.