Mentoring Others

Course Overview

Mentoring is an essential leadership skill and can be a rewarding experience for the mentor and mentee, both personally and professionally. It can also benefit our organisation by increasing staff retention and facilitating staff members' development and career progression.

Being an effective mentor requires individuals to know which of several mentoring approaches to take. This module has therefore been designed to introduce learners to the different approaches that should be taken to mentor staff members who:

• Are new to the organisation;
• Are underperforming in their role;
• Have high potential.

It will also look at the benefits and problems that can arise when mentoring others.
 

Key Content

• Explanation of what mentoring is;
• The benefits of mentoring;
• The mentor’s responsibilities;
• The qualities of a good mentor;
• Establishing a mentoring relationship;
• Mentoring new staff members;
• Mentoring underperforming staff members;
• Mentoring high potential staff members;
• The GROW model;
• Common problems.

Learning Outcomes

At the completion of this course, learners should be able to:

• Explain what mentoring is;
• Recognise the benefits of mentoring;
• Explain their responsibilities as a mentor;
• Identify the qualities of a good mentor;
• Discuss how to establish a mentoring relationship;
• Explain how to mentor staff members of varying needs;
• Discuss how to resolve common problems associated with mentoring relationships.